2021 Mid-year Club Culture Report
The Board of Directors at Rotary Elizabeth Quay (REQ) use the bi-annual Club Culture Survey as part of the suite of tools to measure, manage, and plan the direction of the club in consultation with all members equally. Since 2020, the Survey has been split into two parts. The first part is for collecting membership data such as changes in contact details and for tracking shifts in overall membership demographics. The second part is for collecting feedback, thoughts, opinions, and suggestions from members.
The survey was split into two parts so that members have the option to remain anonymous for the second part. Transparency and trust are important key ingredients at REQ, and it is hoped that members feel comfortable to share their feedback without fear or anxiety. Knowing who has given what feedback helps with implementation and allows for in depth discussion of ideas with the innovative member. However, it is recognised that not everyone can speak their mind with vulnerability, so the option to remain anonymous is important to keep the survey accessible to all members.
Although all members are encouraged to complete the survey, it is not mandatory and there are a range of other opportunities for members to update their details and provide feedback. Other opportunities include using the Grow app on Slack, talking to, or emailing a director and in-person club feedback sessions which are occasionally held by the Club President. The survey is run sometime between July and August, then against between December and January.
Not all ideas can be implemented but collecting and considering all ideas is important. Opinions among members can at times be conflicting and suggestions may be beyond the capacity of the club at the present time. With enough support and capacity within the club, more possibilities to implement feedback becomes available.
What did Respondents like about RotaryEQ?
Respondents appreciated REQ for a variety of reasons including, finding liked minded people, pursuing purposeful activities, making a positive impact, having a diverse and inclusive club culture. Also mentioned was an appreciation for working innovatively, adaptively and with flexibility.
The next Club Culture survey is scheduled for December 2021 - January 2022. In the meanwhile, the Board always welcomes feedback, suggestions and ideas in any shape and at any time!
Melissa Dor - REQ Vice Prez